Common Complaints About Web Developers (And Ways They Can Do Better)
If you need a website developed, you will need a good web development agency in Sydney to help you get the job done professionally. However, there are unfortunately some things that make people reluctant to get involved with web developers, as they have had less than pleasant experiences in the past.
Here are some things that people don’t like about web developers. We at Spin Design bring these up because we want you to know that we are aware of these common issues and work hard to provide our customers with a better experience!
Web Developers Only Speak In Techie
Coding is a key part of web development. However, customers do not understand this language, which is exactly why they hire developers instead of doing the job themselves. Therefore, it is frustrating when customers try to talk to their web developer about the project and are met with a tidal wave of tech jargon and concepts that make it impossible for them to understand.
Web developers need to speak in a language that the client understands!
Web Developers Are Unreachable
It is highly frustrating for the customer when they cannot get hold of the web developer. Sometimes there are issues that need to be raised, changes that need to be made or simply just check-ins to see how the project is coming along.
Web developers can sometimes be located very far away or are simply otherwise unreachable. They don’t respond to messages and don’t answer the phone. This makes customers anxious and frustrated.
Web developers need to be reachable and respond timeously to the client at all times!
Web Developers Just Do Their Own Thing
This is sadly quite common. Many web developers have a preconceived idea of what they want to do and then they just go ahead and do it, regardless of what the client wants. The rationale given by some developers is that they know better than the client. However, when clients don’t get what they asked for because the developer didn’t listen, it can cause frustration for both parties.
Web developers need to work extra hard at ensuring that they listen to the client and do their best to deliver what the client wants, rather than doing their own thing!
As a professional and expert web development agency in Sydney, we at Spin Design aim to ensure that we rise above these complaints to deliver an excellent service that will leave you smiling. Contact us today get your website off the ground now!
